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IT Support Technicians in Algiers-Algeria
il y a 2 semaines
Company Description
Softmix, founded in 1995, is a privately held Information Technology services company with extensive expertise in Africa's dynamic tech environment. Headquartered in Algeria, the company employs over 100 staff, with more than 70% dedicated to customer service and support. Softmix delivers tailored IT strategies to enhance efficiency, security, and scalability for businesses across the continent. From startups to large enterprises, Softmix provides reliable infrastructure, expert guidance, and innovative solutions to support digital transformation and business growth.
Role Description
We are looking for talented IT Support Technicians for a part-time, on-site role based in Bir Mourad Rais, Algiers. Key responsibilities include providing technical support to end-users, troubleshooting hardware and software issues, conducting computer and printer repairs, and ensuring that desktop computers are functioning optimally. The role requires efficient problem-solving and a commitment to delivering excellent customer support in a dynamic setting.
Qualifications
- Strong skills in Technical Support and Troubleshooting
- Proficiency in working with Desktop Computers and Printer Support
- Experience with Computer Repair and maintenance
- Excellent problem-solving abilities and customer service skills
- Ability to work on-site with a flexible part-time schedule
- Prior experience in a similar role is a plus
- Relevant certifications in IT support or computer repair are an advantage
- L1 Technician with 2 -3 years experience.
