Customer Support Agent

Il y a 2 mois

وهران وهران الجزائر, Algérie MDM Express Algérie Temps plein

We are looking for a motivated Customer Support Agent to assist our team. You will be in direct contact with our customers via WhatsApp, helping them with their requests and following up with answers. You will also help organize some information in Google Sheets and our CRM.




Your Tasks Will Include:


Communicating with sellers on WhatsApp

Helping manage and update seller requests

Organizing product and supplier information in Google Sheets

Updating and maintaining data in the CRM system

Supporting the sourcing team in daily tasks and small decisions



Requirements:


Must work onsite (no remote work)

Good communication and organizational skills

Basic knowledge of Google Sheets

Willingness to learn and be part of a fast-moving team