Sales Account Manager

Il y a 4 jours

Algiers Algiers, 16, Algérie iServ Solutions (ISS) Temps plein
Role Description The Sales Account Manager at iServ Solutions (ISS) is a full-time, on-site role based in Algiers. The person in this role will manage assigned customer accounts, build long-term relationships, and ensure that client needs are clearly understood and met. Daily activities include identifying and qualifying new leads, preparing and presenting proposals, negotiating terms, and following up to secure new business. The Sales Account Manager will monitor customer satisfaction, coordinate with internal teams to resolve issues, and provide regular account performance reports. This role also involves maintaining accurate records in CRM tools, participating in sales meetings, and contributing to sales forecasts and planning. Qualifications
- Strong Customer Satisfaction and Customer Service skills to ensure positive client experiences and ongoing retention.
- Proficiency in Account Management to oversee client portfolios, track performance, and manage renewals and upselling opportunities.
- Excellent Communication skills, both written and verbal, to conduct effective presentations, negotiations, and client interactions.
- Strong organizational, time management, and problem-solving abilities.
- Bachelor’s degree in Computer Science, Business, Marketing, or a related field, or equivalent professional experience.