Technical Presales Engineer
il y a 1 semaine
Role :
Faire le lien entre les équipes commerciales et techniques pour accompagner le client dans la définition, la conception et la validation de solutions ICT adaptées à ses besoins. Il/elle contribue directement au développement du chiffre d'affaires en apportant une expertise technique et fonctionnelle dans la phase avant-vente.
Responsabilités du poste :
Analyse des besoins clients
- Participer aux rendez-vous avec les commerciaux.
- Recueillir et challenger les besoins métiers et techniques des clients.
- Effectuer des audits techniques et diagnostics d'infrastructure.
Conception et élaboration de solutions
- Proposer des architectures ICT (réseau, cloud, cybersécurité, data center, connectivité, collaboration…).
- Élaborer les propositions techniques et financières en collaboration avec les équipes internes et partenaires.
- Rédiger les offres techniques, mémoires de réponse aux appels d'offres et cahiers des charges.
Support au cycle de vente
- Présenter et démontrer les solutions aux clients (présentations, POC, démonstrateurs).
- Argumenter la valeur ajoutée et le ROI des solutions proposées.
- Répondre aux objections techniques et accompagner le commercial dans la négociation.
Coordination interne et externe
- Travailler étroitement avec les équipes techniques (ingénierie, delivery, exploitation).
- Interagir avec les fournisseurs, éditeurs et partenaires technologiques.
- Veiller à l'alignement entre la promesse commerciale et les capacités de delivery.
Veille et expertise
- Se tenir informé(e) des évolutions technologiques (cloud, 5G, SD-WAN, sécurité, IoT, IA…).
- Participer aux certifications et formations.
- Être force de proposition pour enrichir le portefeuille d'offres de l'entreprise
Expérience et qualifications :
- Formation Bac+4/5 (ingénieur télécom, informatique, réseaux, ou équivalent
- Expérience de 3 à 6 ans en avant-vente ICT, intégration ou opérateur télécom.
- Bonne connaissance des produits et solutions d'entreprise
- Maitrise de : Réseaux, systèmes, virtualisation, cloud (AWS, Azure, GCP), Cybersécurité.
- Certifications techniques appréciées (Cisco, Fortinet, VMware, Microsoft, AWS, etc.).
- Anglais professionnel
- Aptitude à vulgariser des concepts technique
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