Commercial Account Manager
Il y a 24 heures
Birkhadem, Algiers, Algérie
Asalix
Temps plein
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Company Description Asalix is an enterprise technology partner that helps organizations build, integrate, and evolve the digital systems that support their operations. The company delivers end-to-end solutions across ERP and business applications, IT infrastructure, cloud, cybersecurity, systems integration, and workplace technology. Asalix serves businesses and institutions in multiple sectors, including enterprises, government bodies, universities, and industrial organizations. Using an Assess → Design → Deploy → Integrate → Support approach, the team combines technical expertise with practical business understanding. The objective is to create reliable technology foundations that improve efficiency today and enable scalable growth in the future.
Role Description The Commercial Account Manager is a full-time, on-site role based in Birkhadem. This role is responsible for managing commercial client accounts, maintaining strong relationships, and ensuring high-quality service delivery across Asalix’s technology solutions. Day-to-day activities include handling client inquiries, coordinating with technical and project teams, preparing proposals and quotations, and monitoring contract performance and renewals. The Commercial Account Manager will identify new business opportunities, support sales initiatives, and contribute to account growth through upselling and cross-selling. The role also requires maintaining accurate account documentation, reporting on account status, and supporting continuous improvement in customer experience.
Qualifications
• Strong Account Management skills, including relationship building, retention, and portfolio growth.
• Customer Service experience with a focus on responsiveness, issue resolution, and client satisfaction.
• Sales and Communication skills to present solutions, negotiate terms, and collaborate with internal teams.
• Understanding of Insurance-related concepts, policies, or contracts relevant to commercial accounts (experience in insurance or risk management is an asset).
• Prior experience in B2B environments, preferably in technology, IT services, or enterprise solutions.
• Ability to analyze client needs, interpret contracts, and manage multiple accounts simultaneously.
• Proficiency with CRM tools and standard office software for reporting and documentation.
• Bachelor’s degree in Business, Management, Marketing, or a related field, or equivalent practical experience.
• Strong organizational skills, attention to detail, and a structured approach to follow-up and deadlines.
• Capacity to work on-site in Birkhadem and collaborate effectively in a multidisciplinary team environment.
• Strong Account Management skills, including relationship building, retention, and portfolio growth.
• Customer Service experience with a focus on responsiveness, issue resolution, and client satisfaction.
• Sales and Communication skills to present solutions, negotiate terms, and collaborate with internal teams.
• Understanding of Insurance-related concepts, policies, or contracts relevant to commercial accounts (experience in insurance or risk management is an asset).
• Prior experience in B2B environments, preferably in technology, IT services, or enterprise solutions.
• Ability to analyze client needs, interpret contracts, and manage multiple accounts simultaneously.
• Proficiency with CRM tools and standard office software for reporting and documentation.
• Bachelor’s degree in Business, Management, Marketing, or a related field, or equivalent practical experience.
• Strong organizational skills, attention to detail, and a structured approach to follow-up and deadlines.
• Capacity to work on-site in Birkhadem and collaborate effectively in a multidisciplinary team environment.