Pre-Sales Engineer – Cloud Native

Hiring: Pre-Sales Engineer – Cloud Native & Container Technologies📍

Location:
Algeria 💰 Monthly

Salary:
USD 2,000–3,000 💼 Job Function: Pre-Sales Engineering / Technical Solutions 🏢 Industry: Cloud Computing / IT Infrastructure / Enterprise Technology

About the Role
A Client is looking for a technically skilled and customer-oriented Pre-Sales Engineer to join the Algeria team. In this role, you will provide technical guidance, solution consulting and pre-sales support to customers in the areas of cloud-native technologies, DevOps, Kubernetes and container platforms. You will work closely with sales, product and R&D teams to understand customer requirements, develop effective technical solutions and support business growth. This is an excellent opportunity for an IT professional passionate about cloud computing, emerging technologies and enterprise technical solutions.

Key Responsibilities
1. Customer Technical Support & Engagement
• Provide on-site technical guidance, product demonstrations and training during customer trials and evaluations.
• Assist customers in troubleshooting technical issues and resolving product-related challenges.
• Act as the primary technical communication link between customers and internal teams.
• Build and maintain positive customer relationships through effective technical support. 2. Pre-Sales & Solution Consulting
• Collaborate with the sales team to identify business opportunities and understand customer technical requirements.
• Design and present appropriate technical solutions based on customer needs.
• Provide technical support throughout the pre-sales process, including product demonstrations and proof-of-concept (PoC) activities.
• Prepare technical proposals, tender documents, bid responses, test reports and implementation plans. 3. Market Research & Product Development
• Gather and analyse customer feedback, industry trends and market requirements.
• Communicate customer insights to internal product management and R&D teams.
• Support continuous product improvement by providing relevant technical and market feedback. 4. Marketing & Technical Collaboration
• Participate in industry events, technical seminars and marketing activities.
• Deliver technical presentations and keynote speeches when required.
• Establish technical communication and cooperation with business partners and technology stakeholders. Requirements & Qualifications
• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or a related discipline.
• Experience working in IT, internet technology or cloud computing companies is preferred.
• Familiarity with mainstream cloud computing technologies, platforms and industry solutions.
• Previous experience in pre-sales engineering, software development, R&D, technical support or IT operations is an advantage.
• Knowledge of cloud-native architecture, DevOps practices, Kubernetes and container technologies is highly desirable.
• Strong communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.
• Excellent analytical thinking, troubleshooting and problem-solving abilities.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Customer-focused mindset and willingness to participate in customer meetings, technical demonstrations and on-site activities when required. Preferred Technical KnowledgeCandidates with knowledge or practical exposure to the following areas will have an advantage:
• Cloud Computing and Cloud-Native Architecture
• Kubernetes and Container Orchestration
• Docker and Container Platforms
• DevOps Practices and CI/CD
• Enterprise IT Infrastructure
• Technical Solution Design and Implementation
• Proof of Concept (PoC) and Product Demonstrations