Customer Service Representative

Il y a 1 jour

Oran, Algérie MDM Express Algérie Temps plein
About Our Company: We are a company specializing in services for e-commerce sellers. We support our clients at every stage of their business, from product sourcing to delivery and payment collection. Our young and motivated team works every day to provide fast, efficient, and high-quality services. If you enjoy dynamic environments and teamwork, you'll feel right at home with us About the Position: We are looking for a motivated individual to join our team as a Customer Service Agent. You will communicate directly with our clients (e-commerce sellers) through WhatsApp, answer their questions, and follow up on their requests. You will also help organize information using Google Sheets and our CRM (Customer Relationship Management system). Your Main

Responsibilities:
• Respond to sellers' inquiries via WhatsApp.
• Handle and follow up on their requests.
• Organize product and supplier information using Google Sheets.
• Update records in our CRM system.
• Assist the team with daily operations.
• What We're Looking For:
• On-site work only (no remote work).
• Good communication and organizational skills.
• Basic knowledge of Google Sheets.
• Willingness to learn and be part of a dynamic team. If you're an organized person with good communication skills, this position is for you