Front Desk Receptionist

Il y a 20 heures

Dar El Beïda, Algiers, Algérie Hotel Best Night 2 Temps plein
Role Description The Front Desk Receptionist at Hotel Best Night 2 is a full-time, on-site role based in Dar El Beïda. The role includes greeting guests, managing check-in and check-out procedures, and providing information about hotel services and local attractions. Responsibilities also involve answering phone calls, responding to inquiries, handling reservations, and maintaining accurate guest records. The Front Desk Receptionist will coordinate with housekeeping and other departments to ensure rooms are ready and guest requests are fulfilled promptly. The role requires handling payments, resolving guest concerns professionally, and maintaining a welcoming, organized front desk environment. Qualifications
• Candidates should possess strong Customer Service and Communication skills to interact effectively and courteously with guests and team members.
• Candidates should possess solid Phone Etiquette and Receptionist Duties skills to manage calls, reservations, and guest check-in/check-out processes.
• Candidates should possess Clerical Skills, including basic record-keeping, data entry, and handling documentation accurately.
• Candidates should possess basic computer proficiency (e.g., email, hotel management or booking systems) and the ability to learn new software.
• Candidates should possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Candidates should possess reliability and the ability to work shifts, including evenings, weekends, and holidays as needed.
• Prior experience in hospitality or front desk roles is beneficial, and proficiency in multiple languages is an advantage.