Customer Support Specialist
il y a 6 jours
Location: Algeria
Description
To be added
Key Responsibilities
Responding to phone calls, emails, and chat messages.
Quickly and efficiently resolving customer issues.
Processing returns, exchanges, and customer complaints.
Keeping records of each interaction with customers.
Updating customer information in the CRM system.
Collecting and forwarding customer feedback to relevant departments.
Informing customers about the status of their inquiries.
Skills, Knowledge and Expertise
Excellent oral and written communication skills for both English, French and Arabic languages.
Ability to conduct dialogue politely and professionally.
Ability to work with large volumes of information.
Attention to detail and accuracy in documentation.
Proficiency in PC and basic office programs.
Skills in working with CRM systems and other specialized software.
مستوى الأقدمية
مستوى المبتدئين
نوع التوظيف
دوام كامل
المهام الوظيفية
غير ذلك
المجالات
الخدمات والاستشارات في مجال تكنولوجيا المعلومات
-
Customer Support Specialist
il y a 2 semaines
Alger, Alger, Algérie inDrive Temps pleinCustomer Support SpecialistDepartment: Global Customer SupportEmployment Type: Full TimeLocation: AlgeriaDescription To be addedKey ResponsibilitiesResponding to phone calls, emails, and chat messages. Quickly and efficiently resolving customer issues. Processing returns, exchanges, and customer complaints. Keeping records of each interaction with...
-
Customer Support Specialist
il y a 6 jours
Alger-Centre, Algérie inDrive Temps pleinDepartment: Global Customer SupportLocation: AlgeriaDescriptionTo be addedKey ResponsibilitiesResponding to phone calls, emails, and chat messages.Quickly and efficiently resolving customer issues.Processing returns, exchanges, and customer complaints.Keeping records of each interaction with customers.Updating customer information in the CRM...
-
French–English Chat Support Specialist
il y a 6 jours
Alger-Centre, Algérie TalentPop App Temps pleinIf you're a strong writer who enjoys solving problems through chat and email—not phone calls—this role is for you. We're looking for a French–English Chat Support Specialist who can deliver clear, empathetic, and efficient support through written communication alone.This is a 100% non-voice role. All customer interactions happen via live chat and...
-
Customer Support Engineer
il y a 6 jours
Alger-Centre, Algérie Motorola Solutions Temps pleinCompany OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's...
-
Spécialiste du Support Client Francophone
il y a 6 jours
Alger-Centre, Algérie TalentPop App Temps pleinNous recrutons : Spécialiste du Support Client Francophone (Voix & Chat) – TélétravailParlez-vous couramment le français et l'anglais ? Avez-vous le sens de la résolution de problèmes et le souci d'offrir un service exceptionnel ? Si vous souhaitez rejoindre une équipe en pleine croissance qui valorise le professionnalisme, le développement et la...
-
Customer Facing Specialist
il y a 6 jours
Alger, Alger, Algérie Smollan Temps pleindu posteNous recherchons un(e) Customer Facing Specialist chargé(e) d'assurer le suivi complet des commandes clients et la coordination avec les différents services internes.Missions principalesGérer et suivre les commandes clients au quotidien.Assurer le suivi des livraisons avec l'équipe Logistique.Traiter et suivre les réclamations clients.Informer...
-
Customer Support Engineer
il y a 2 semaines
Alger, Alger, Algérie GE Vernova Temps pleinJob Description SummaryThe Customer Support Engineer is responsible for customer support in Algeria for GEVernova Grid Solutions portfolio (Protection, Control, Critical Infrastructure telecommunication, Monitoring & Diagnostics). He/She will own the resolution of project and post-sales technical customer issues. Level 1,2 Technical Support – Resolves post...
-
Customer Support
il y a 6 jours
Alger, Alger, Algérie goFLUENT Temps pleinAre you passionate about helping others succeed? At goFLUENT, we're looking for a motivated Learning Consultant to join our dynamic Learning Consultant team. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve our services.As a Learning Consultant, you'll be at the...
-
Customer Support
il y a 4 jours
Alger, Alger, Algérie goFLUENT Temps pleinAre you passionate about helping others succeed? At goFLUENT, we're looking for a motivated Learning Consultant to join our dynamic Learning Consultant team. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve our services. As a Learning Consultant, you'll be at the...
-
Customer Support
il y a 2 semaines
Alger, Alger, Algérie goFLUENT Temps pleingoFLUENT is fundamentally disrupting the language learning market around the world, helping companies design a global digital training strategy for their employees. goFLUENT accelerates the process of learning language through its platform, a unique blend of AI-powered technology, an unmatched content library, and human interaction.We are a mission-driven...